To download the settings files from DZMx units with firmware 2.x.x, follow the instructions below:


Via USB:

  • Connect an empty USB stick to your unit.
  • On The DZMx press the menu key.  And navigate down to the Diagnostics menu.
  • In the Diagnostics menu navigate down to Export Log files.
  • Please find a video of these instructions here.

 

Via Ethernet:


Please note you can only download the settings on firmware 2.x.x via ethernet, you will still have to use the USB method above for the log files.

  • Connect to the DZMx via Ethernet from a computer/laptop
  • Open a web browser and in the address bar type dzmx.local or 192.168.4.1 (Please ensure you are disconnected from any other WiFi networks)
  • This will open the DZMx Manager app




  • Please login and set the "Authenticate as" to Installer and the pin as "2468"



  • Within the Settings menu, click the "Export Settings" link



  • This will immediately download the settings/tsv file which may be required for support, or you can use to load your preferred settings onto another DZMx unit.


    Please email these logs to [email protected]

    Ensure you include the DZMx serial number and firmware version. These are all shown on the "DZMx Diagnostics" menu