An Access Point Name (APN) is the name of a gateway between a GSM, GPRS, 3G, 4G, LTE or 5G mobile network and another computer network, frequently the public Internet. A mobile device or your DZMx making a data connection must be configured with an APN to present to the mobile carrier. 

As per the cellular modem setup instructions below, you will need to add the APN of your cellular service provider to enable the use of the cellular data features of the DZMx. 

To find the correct APN from your cellular service provider, you will need to contact them directly. There are also resources on the internet that provide the APNs of many common cellular carriers in US, Canada, UK and Australia, you can find one here.  


For USA based customers, your APN is as follows (case sensitive):

  • Cellular provider is AT&T : APN = nxtgenphone
  • Cellular provider is Verizon : APN = internet

For NZ based customers, your APN is as follows (case sensitive):

  • Cellular provider is Spark: APN = internet
  • Cellular provider is Vodafone: APN = Vodafone

 

For Australian based customers, your APN is as follows (case sensitive):

  • Cellular provider is Telstra : APN = telstra.iph or telstra.wap
  • Cellular provider is Vodafone: APN = live.vodafone.com

Select Settings -> Modem -> Modem 2 (this is your Cellular modem)

  • Use For Tracking = Enabled
  • Use For Voice = Enabled
  • Call Audio Priority = Not used for tracking
  • Enable SBD For Tracking = Enabled
  • Service Centre Number = Other (this is not required for cellular modems)

  • APN = Access Point Name is essential for the cellular tracking service and in cockpit data over Wi-Fi to operate. You will need to contact your cellular data provider to enquire as to the APN you will be needing to use. Please refer to the top of this guide for details on APN, what they are and why it is important.
  • LTE Alternate APN = Alternate Access Point Names are sometimes required depending on your cellular provider. You will need to contact your cellular data provider to enquire as to the APN you will be needing to use.
  • Enable Data = Enabled. This enables the DZMx to provide cellular data to connected devices and enables the cellular data functionality within the DZMx. It is critical that this is enabled.
  • Data Roaming = Enabled
  • Call Forward Number = If using call forwarding, enter the number that you wish calls to this number to be forwarded to. This is not related to the tracking features and functions.
  • Call Forward Enable = Use this to enable/disable call forwarding. This is not related to the tracking features and functions.